Terms of service
Last Updated: September 14, 2026
Welcome to Shariell. By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
1. General Conditions
By using this website, you confirm that you are legally capable of entering into an agreement and that the information you provide to us is accurate and complete.
We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary, including in cases of suspected misuse, fraudulent activity, or violation of these terms.
2. Products & Product Information
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However:
- Product colours may appear slightly different depending on your device or screen settings.
- Minor variations may occur due to lighting, photography, or the nature of jewellery products.
- Product availability may change without prior notice.
- We reserve the right to correct errors or update product information at any time.
3. Pricing
All product prices displayed on our website are subject to change without prior notice.
We reserve the right to modify prices, offers, discounts, or promotional terms at any time.
If an incorrect price is displayed due to a technical or typographical error, we reserve the right to cancel the affected order and provide a refund for any amount already paid.
4. Orders
Placing an order on our website constitutes an offer to purchase the selected products.
After placing an order, you may receive an order confirmation. This confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or refuse an order for reasons including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Shipping or delivery limitations
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to our refund policy.
5. Payment
We accept the payment methods displayed on our website at checkout.
You agree to provide accurate and valid payment and billing information when placing an order.
All payment transactions are processed through third-party payment providers where applicable. We do not store your complete payment card information on our servers.
6. Shipping & Delivery
Orders are shipped according to our Shipping & Delivery Policy.
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Please ensure that your shipping information, including your name, phone number, address, and PIN code, is accurate before completing your order.
7. Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are subject to our applicable Return & Refund Policy.
Customers are responsible for reviewing the relevant policy before placing an order.
Products that are damaged, used, altered, or returned without following the required return procedure may not qualify for a return or refund.
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Provide false or misleading information.
- Attempt to interfere with the website's operation or security.
- Copy, reproduce, or misuse our website content without permission.
- Attempt to gain unauthorized access to our systems.
- Use the website for fraudulent activities.
9. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Images
- Graphics
- Text
- Designs
- Website layout
is owned by or licensed to Shariell, unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.
10. Third-Party Services & Links
Our website may use third-party services such as payment gateways, shipping providers, analytics services, or other tools.
We are not responsible for the availability, functionality, policies, or practices of third-party services.
Our website may also contain links to third-party websites. We are not responsible for the content or privacy practices of those external websites.
11. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.
12. Limitation of Liability
To the extent permitted by applicable law, Shariell shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time.
Any changes will become effective when the updated terms are published on this page.
We encourage you to review this page periodically to stay informed about our current Terms of Service.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India, unless otherwise required by applicable law.
Any disputes arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the appropriate courts.
15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Shariell
Email: [kalkinjewellers@gmail.com]
Phone: [+919799813241 / +919667002536]
Address: [Ist FLOOR, MISHRA TAKSALI MANSION, OPP. SBI BANK, CHAURA RASTA, Jaipur, Jaipur, Rajasthan, 302003]
We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be published on this page.